This is my profileContact via CazVidThis profile is written in Spanish
Finees
Especialista en atención al cliente y recursos humanos con más de 3 años de experiencia
Video resume
Contact
Competencies
Proporciona soporte y soluciones a clientes y candidatos, garantizando su satisfacción y fidelidad.
Gestiona procesos de reclutamiento utilizando plataformas digitales, entrevistas y onboarding de candidatos.
Realiza ingreso de datos, control de inventarios, conciliaciones bancarias y manejo de documentación.
Capacidad para comunicarse eficazmente en español e inglés, facilitando la interacción con clientes y proveedores.
Identifica y soluciona desafíos operativos y de atención, adaptándose rápidamente a cada situación.
Education
Summary
Especialista en atención al cliente, reclutamiento y gestión administrativa con habilidades en resolución de problemas y comunicación efectiva en español e inglés. Comprometida con ofrecer soluciones y mejorar procesos internos.
Key Achievements
- Manejo eficiente de la gestión de cuentas por pagar, incluyendo creación de perfiles y seguimiento de pagos.
- Desarrollo de habilidades en reclutamiento y selección, liderando procesos desde la publicación de vacantes hasta entrevistas y onboarding.
- Capacitación en atención telefónica y resolución de problemas, ofreciendo excelente soporte a clientes y candidatos.
Experience
Accounts Payable Assistant
Receives, reviews, and enter vendor invoices, ensuring accuracy and completeness., Sends emails to vendors regarding any discrepancies found in the invoices., Receives and reviews utility bills for recurring expenses and enter in time for early payment., Calling utility companies when bills don ́t...
Customer Service Specialist
Took inbound calls and assisting customers on concerns., Problem solving., Took payments from customers, Provided great customer service.
Employment Specialist
Took job orders from prospect clients and inputting the information into the system., Used various platforms such as Indeed, Facebook, etc. To search potential candidates., Contacted interested candidates to take them through the recruiting process which includes: interviewing, onboarding,...
Recruiter
Posted open jobs on Facebook, Called candidates scheduled for interview and sent onboarding forms., Reference check potential candidates for professional or administrative roles.
Accounting Professional Services
Data Entry and updated daily sales operations, Inventory
Virtual Assistant/Bilingual Recruiter
Provided Virtual Assistance to different clients from Mexico and USA., Contacted other international companies that provide the services requested from our clients., Handle documentation such as resumes from the candidates that apply online to our client’s job openings., Scheduled interviews and...
HR Generalist
Data Entry, Updated, organized and controlled documentation from employees of the Company.
Accountant
Running Accounts Receivable reports, Monthly Inventory control, Managed status of clients accounts., Monthly Bank reconciliation., Updated operative information., Taxes.