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Fiorella

Community Manager with 5+ years in education and social media

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Guayaquil, Guayas, Ecuador
Open to remote
Available on CazVid
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Competencies

Social Media ManagementAdvanced

Handled content creation, scheduling, and engagement strategies for online platforms.

English Language TeachingExpert

Delivered English classes across levels and prepared students for exams and professional assessments.

Customer ServiceAdvanced

Provided customer support through in-person and online channels at various organizations.

Administrative SupportIntermediate

Supported operational tasks, scheduled meetings, managed communications, and organized educational activities.

Technical SkillsAdvanced

Proficient in Word, Excel, PowerPoint, and online platforms for various administrative and instructional tasks.

Education

International Business and Relationships
Universidad Catolica de Santiago de Guayaquil

Languages

EnglishC1

Summary

Versatile professional with experience in social media management, customer service, and ESL instruction, specializing in content creation, client engagement, and educational support.

Key Achievements

  • Managed social media content creation and scheduling for Codings Academy, engaging with international clients.
  • Designed and delivered English language lessons for multiple levels, creating tailored study plans for various professional needs.
  • Supported academic and operational processes at Benedict English School and Netevia, including organizing meetings and preparing students for exams.

Experience

Seller - Community Manager

Codings Academy

Social media management and customer service (in-person and online)., Content scheduling, creation, and editing., Sales and follow-up with national and international clients.

Teacher

Alianza English School

English classes for levels A1 A2 B1 B2 C1, English classes for kids, teenagers and adults, Create study plans for: Tests, Job interviews, Job positions, Specific Vocabulary

Administrative Assistant

Netevia

Assisted in teaching English to university students from A1 to C1 levels (CEFR)., Supported the lead instructor in planning, organizing, and delivering lessons., Designed and adapted instructional materials for academic and exam preparation purposes., Prepared students for international English...

Teaching Assistant

Universidad Católica UCSG

Skills

Social Media ManagementEnglish Language TeachingCustomer ServiceAdministrative SupportTechnical Skills
Published on CazVid - May 17, 2026
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