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Florencia
Administrative Assistant with 3+ years in Customer Support & Contract Management
Video resume
Administrative assistant
I am currently employed at Global Fidelis, which provides services to E-commerce TechStyle. I provide phone support for the customers who want to place orders and buy online products of TechStyle’s brands.nnIn my previous job I was in charge of regularizing, drafting, and uploading contracts in the database of the company. I worked together with the legal area to upload and renew the contracts according to the company guidelines. I trained and audited third parties working with the company.
Contact
Buenos Aires, Buenos Aires C.F., Argentina
Open to remote
Available on CazVid
Competencies
Customer SupportIntermediate
Handled customer inquiries and support related to online product orders.
Contract ManagementIntermediate
Regularized, drafted, uploaded, and renewed contracts aligning with company guidelines.
Trainer & AuditorIntermediate
Trained and audited third-party teams to ensure compliance with procedures.
Database ManagementIntermediate
Managed contract records and documentation within company systems.
Summary
Experienced in providing customer support, managing contracts, and training partners in a corporate environment.
Key Achievements
- Provided phone support for customer orders at TechStyle, enhancing customer experience.
- Managed contract drafting, regularization, and upload in company database, ensuring compliance.
- Trained and audited third-party partners, maintaining operational standards and procedures.
Skills
Customer SupportContract ManagementTrainer & AuditorDatabase Management
Published on CazVid - Jul 3, 2025