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Customer Support & Interpretation Specialist with diverse service experience
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Competencies
Handled customer inquiries and technical issues, ensuring effective communication and issue resolution.
Resolved technical problems for Xfinity customers, improving troubleshooting skills and service quality.
Provided medical interpretation services for Spanish-speaking clients, ensuring accurate communication.
Managed inventory and organized documents at Fundación Manos De Amor to support operational needs.
Education
Languages
Summary
Diverse experience in customer service, technical support, and medical interpretation, adept at facilitating communication and resolving client issues. Skilled in inventory management and operational support across nonprofit and corporate environments.
Key Achievements
- Provided technical support for Xfinity customers, resolving diverse issues and enhancing customer satisfaction.
- Assisted in inventory management and organization at Fundación Manos De Amor, supporting operational efficiency.
- Served as a Medical Interpreter for Spanish-speaking customers, facilitating communication in healthcare settings.
Experience
Assistant
Taking inventory, Organizing documents, Attending and assisting people with their needs.
Technical Support Agent
Worked in customer service at LOB Xfinity, Focused on resolving technical issues for the customers.
Medical Interpreter
Medical Interpreter for Spanish speaking customers living in USA