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Logistics & Operations Coordinator with 5+ years in Supply Chain and Workflow Optimization
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Competencies
Managing end-to-end logistics, warehouse coordination, and supply chain strategies across various roles.
Providing bilingual support in English and Spanish for technical, billing, and service activation inquiries.
Developing operational strategies, workflow designs, and process documentation to improve efficiency.
Translating technical documents and developing visual aids for production and engineering departments.
Designing HVAC, electrical, and plumbing systems, and maintaining airport facilities through preventive programs.
Education
Languages
Summary
Experienced in logistics, warehouse management, and operational planning with a focus on process improvement and customer support.
Key Achievements
- Supported the startup of a new automotive workshop branch through operational planning and resource allocation
- Controlled supplies and developed warehouse layout to increase efficiency and reduce operating times at SOLQUIMIT
- Directed logistics operations for freight shipments, ensuring on-time deliveries and managing cross-border imports/exports
Experience
Operations Opening Coordinator (Honorary Project)
Collaborated in the startup of a new automotive workshop branch, overseeing operational planning, resource allocation, and workflow design., Supported the implementation of administrative and operational processes for service delivery., Assisted in vendor coordination and the setup of service areas...
Warehouse & Logistics Coordinator
Control of the supplies for the production of solvents and cleaning products, Development of warehouse layout to reduce operating times and maximize space, Coordination of staff and development of operational strategies to meet specific client requirements, Development of routes and logistics to...
Traffic & Logistics Coordinator
Directed logistics operations for freight shipments, ensuring on-time deliveries and resolving issues with customs agencies and federal authorities., Managed route planning, scheduling, and real-time tracking for operators and cargo units., Supervised fuel control, travel expenses, and cross-border...
Bilingual Customer Support Associate (Stream Energy)
Provided bilingual customer support for billing, rates, and service activations., Resolved client inquiries efficiently, achieving customer satisfaction goals.
Bilingual Customer Support Associate (DIRECTV U.S.)
Delivered technical and billing support to U.S.-based customers in English., Handled service activation, troubleshooting, and account management.
Engineering Intern
Assisted production and engineering departments with blueprint interpretation, defect analysis, and reporting., Developed visual aids, poka-yoke tools, and process documentation., Translated technical documents English ↔ Spanish for production use.
Maintenance & Installation Technician
Designed, installed, and maintained HVAC systems, electrical installations, and plumbing systems., Conducted sheet metal fabrication, welding, and ductwork construction.
Technical Intern
Designed a preventive maintenance program for airport facilities., Contributed to operational continuity and safety standards.