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Content Moderation and Customer Service Specialist with diverse hospitality and sales experience
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Competencies
Used INFHOTEL, OPERA, and NEW HOTEL systems to handle reservations, check-ins, and operational tasks in hotel environments.
Provided guest and client support in roles at hotels, cruise lines, and customer service centers, ensuring positive experiences.
Performed content moderation at Majorel, managing online content to ensure compliance with platform policies.
Engaged in sales roles at Radioshack and Amazon PT, supporting commercial activities and client engagement.
Proficient in Windows XP, MS Excel, Word, PowerPoint, Access, and Outlook for various administrative and operational tasks.
Education
Languages
Summary
Versatile professional with experience spanning hotel operations, customer support, sales, and content moderation. Skilled in hotel management systems, Office tools, and multilingual service delivery, demonstrating adaptability across industries.
Key Achievements
- Managed multiple roles across hospitality, sales, and customer support, demonstrating versatility in work environments.
- Gained proficiency in hotel management software such as INFHOTEL, OPERA, and NEW HOTEL, handling various operational responsibilities.
- Provided customer service and support in multilingual settings, covering roles from content moderation to sales at leading companies.