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Francisco
Analista De Fraude Contrato Temporal
Contact
Competencies
Experiencia demostrada en Fraud Investigation.
Experiencia demostrada en Pattern Detection.
Experiencia demostrada en Risk Analysis.
Experiencia demostrada en Compliance Enforcement.
Experiencia demostrada en Policy Enforcement.
Education
Languages
Summary
Analista De Fraude Contrato Temporal buscando nuevas oportunidades
Experience
Investigation Specialist
Conduct complex fraud investigations and risk analysis across 20 world wide marketplaces, identifying suspicious behavioral patterns and enforcing policies to safeguard platform ecosystem.. Monitor and analyze 20+ operational quality metrics daily; perform deep dive root cause analysis and corrective actions to consistently meet SLA requirements.. Serve as designated Subject Matter Expert (SME) for the German marketplace, orchestrating weekly calibration sessions, quality audits, and operational deep dives to align cross-market standard procedures.. Act as DE Ambassador for GWF, coordinating weekly audits, stakeholder calibration forums, and cross-team QA reviews to raise accuracy standards.. Audit ML/AI model outputs for anomaly detection, delivering technical feedback to machine learning engineering teams to refine algorithmic accuracy.. Partner cross-functionally with international stakeholders in India to resolve high-tier escalations and streamline multi-marketplace operational workflows.. Author and maintain standardized process documentation and process improvement proposals to elevate operational scaling.
Marketing & Sales Lead
Architected and deployed a multi channel campaign integrating digital media, local outlets, and logistics during COVID-19, launching a home delivery system that protected revenue continuity.. Managed full campaign lifecycle, pivoting a 100% in-person sales model into a hybrid delivery model within two weeks.