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Francisco

Customer Service Specialist with diverse experience in telecom and finance

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Rosarito, Baja California, Mexico
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Competencies

Customer ServiceIntermediate

Served customers in telecom and finance sectors, addressing their inquiries and issues.

Financial TransactionsBeginner

Participated in personal loan transfers at Apex, ensuring procedural compliance.

Communication SkillsIntermediate

Engaged with customers effectively to resolve issues and provide information.

Problem SolvingBeginner

Addressed customer concerns and supported transaction requests.

Education

Robert F. Kennedy
Stanford
David Star Jordan
Robert A. Millikan

Summary

Experienced in telecom and finance customer support with a focus on process accuracy and customer satisfaction.

Key Achievements

  • Handled personal loan transfer operations at Apex, ensuring process accuracy
  • Provided customer support and service at Xerox (Sprint Mobile) and Acs (Boost Mobile)
  • Gained experience across multiple telecom and finance customer service roles

Experience

Apex
4/22 - 3/23

personal loan transfers

Customer Service

Xerox (Sprint Mobile)
8/15 - 3/2020

Customer Service

Customer Service

Acs (Boost Mobile)
5/07 - 9/2010

Customer Service

Skills

Customer ServiceFinancial TransactionsCommunication SkillsProblem Solving
Published on CazVid - Jul 3, 2025
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