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Franco

Customer Service & Support Specialist with diverse tech skills

Video resume

Customer Service & Support Specialist with diverse tech skills
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Contact

Escazú, San José, Costa Rica
Available on CazVid
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Competencies

Customer ServiceAdvanced

Managed customer interactions and sales processes, ensuring client needs were met efficiently.

CommunicationAdvanced

Demonstrated strong verbal and written communication skills in support and sales environments.

Office SoftwareIntermediate

Utilized Office tools to manage tasks, documentation, and customer information effectively.

Problem SolvingIntermediate

Resolved client issues promptly, applying logical and analytical skills to find solutions.

Team CollaborationIntermediate

Worked cooperatively with colleagues to meet team goals and ensure smooth operations.

Education

Liceo de Santa Ana
Completed 2022

Languages

EspañolNativo
InglesA2

Summary

Dedicated support assistant with experience in customer interactions, sales management, and teamwork. Skilled in CRM tools, communication, and problem resolution, eager to contribute to dynamic teams.

Key Achievements

  • Gained experience in customer service, sales management, and CRM usage at Healthical S.A.
  • Handled customer inquiries and resolved issues effectively under pressure, ensuring customer satisfaction.
  • Developed skills in communication, teamwork, and process adherence in a fast-paced environment.

Experience

Asistente de Compras y Soporte en Línea

Healthical S.A.
Enero 2025 - Febrero 2026

Atención al cliente, Trabajo bajo presión y cumplimiento de tiempos, Buen manejo de office, Resolución de problemas, Capacidad para seguir procesos al detalle, Buena comunicación verbal y escrita, Buen manejo de computadora y herramientas tecnológicas, Trabajo en equipo y colaboración, Gestión de...

Skills

Customer ServiceCommunicationOffice SoftwareProblem SolvingTeam Collaboration
Published on CazVid - May 17, 2026
Contact Franco