CazVid - Video Resumes That Work
CazVidThis is my profile
ENES
Contact via CazVid
F

Fray

Customer Service and Client Support with diverse role experience

Contact

Santiago de los Caballeros, Santiago Province, Dominican Republic
Available on CazVid
Contact via CazVid

Competencies

MultitaskingIntermediate

Handled multiple responsibilities simultaneously in customer service and support roles to ensure efficient workflow.

Problem-solvingIntermediate

Addressed customer concerns and resolved issues effectively in diverse service environments, improving satisfaction.

Active ListeningAdvanced

Engaged with customers to understand their needs, ensuring accurate communication and tailored assistance.

Communication SkillsAdvanced

Communicated clearly with clients and team members across roles, facilitating effective information exchange.

Attention to DetailIntermediate

Ensured accuracy and thoroughness in customer interactions and service delivery in various settings.

Education

High School
Colegio Bautista de la Gracia
Bachelor's degree
Universidad Autónoma de Santo Domingo

Languages

Spanish
English

Summary

Versatile support professional with comprehensive experience in customer service, hospitality, and coaching roles. Skilled in communication, problem-solving, and multitasking, committed to delivering excellent client support and enhancing customer satisfaction.

Key Achievements

  • Gained experience across multiple customer service roles, demonstrating adaptability and communication skills.
  • Contributed to team efforts in various hospitality and service environments, including bartending and coaching.
  • Developed soft skills in multitasking, active listening, problem-solving, and attention to detail across different customer-facing positions.

Experience

Football coach - Teachers Aid

Santiago Christian School

Customer service agent

CCD

Customer service agent

Nue Age

Customer service agent

SYNERGIES

Bartender

Karnivoro's Bar & Grill

Skills

MultitaskingProblem-solvingActive ListeningCommunication SkillsAttention to Detail
Published on CazVid - May 17, 2026
Contact Fray