This is my profileContact via CazVid
Frehynner
Customer Service and Sales Specialist with Bilingual Skills in Tourism and Telecom
Video resume
Contact
Competencies
Proficient in engaging with diverse clients in both Spanish and English across tourism and customer service sectors.
Experienced in managing client interactions and ensuring customer satisfaction in tourism and telecommunications.
Handled sales operations and supervised teams in the telecom industry at Verizon TTEC Bogotá.
Provided guided tours in tourist locations, delivering cultural and historical insights to visitors.
Created and contributed to video content as part of professional profile to showcase experience.
Education
Languages
Summary
Experienced bilingual guide and customer service professional with a background in tourism, sales, and telecommunications, specializing in engaging diverse audiences and managing client needs.
Key Achievements
- Gained experience as a bilingual agent at CALZILLA and Contact Point 360, enhancing communication skills.
- Progressed to roles with supervisory responsibilities, culminating in a Brand Champion position at Verizon TTEC Bogotá.
- Accumulated extensive experience in tourism as a guide at THE TOURS and GRAN COLOMBIA TOURS.