This is my profileContact via CazVidGabriel
Data Analyst with 5 years of expertise in market research
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Competencies
Applied statistical techniques to analyze large datasets and extract actionable insights.
Utilized SQL for querying databases and managing data warehouses.
Created dashboards and visual reports to communicate analysis results effectively.
Used Excel for complex data organization, pivot tables, and advanced formulas.
Education
Summary
Dedicated data analyst with extensive experience in market research and data-driven decision making.
Key Achievements
- Led the analysis of market trends resulting in strategic insights for product development.
- Built and maintained dashboards to track key performance metrics, improving decision-making process.
- Collaborated with cross-functional teams to streamline data collection and reporting procedures.
Experience
Intake & Case Support Specialist
Conducted inbound and outbound client intake calls to gather essential case details and assess eligibility., Created clear, professional case summaries for attorney review, ensuring accuracy and confidentiality., Monitored case updates, maintained organized logs, and tracked documents and evidence., Communicated with clients to clarify information, explain next steps, and support a positive experience., Coordinated with attorneys to facilitate case evaluations and timely decision-making.
Independent Driver
Delivered safe, punctual transportation and maintained a positive customer service experience., Built trust with recurring clients through professionalism, courteous communication, and reliability., Used navigation tools to plan efficient routes and ensure timely travel.
Maintenance Department Coordinator
Managed accounts receivable, scheduling, and department coordination in a remote setting., Trained new staff on processes and tools, improving team efficiency and workflow clarity., Assisted with budgets, contractor coordination, and document organization to support operations.
Intake Representative
Handled client calls regarding financial and legal-related matters with professionalism and empathy., Supported clients through intake processes, follow-ups, and appointment scheduling., Maintained accurate records using email, CRM, and productivity software.