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Gabriela
Customer Service & Marketing Professional with 6+ years of experience in hospitality and entrepreneurship
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Competencies
Extensive experience handling client inquiries, support, and relationship management in various settings
Managed social media platforms to promote business and engage clients in the bakery enterprise
Conducted sales activities and marketing strategies for her own bakery business and customer support roles
Demonstrates strong verbal and written communication skills through customer interactions and business management
Experienced in handling online platforms such as Cuballama for customer service and telemarketing
Summary
Gabriela Nazareno-Mera is a dedicated professional with over 6 years of experience in customer service, sales, and digital marketing, owning a bakery and working in call center environments.
Key Achievements
- Managed a successful bakery business since 2018, overseeing customer service, social media, sales, and post-sale support
- Provided customer service via call center at Touwolf, handling calls and chats with platform expertise
- Developed diverse skills including sales, digital marketing, and client relationship management across different roles