This is my profileContact via CazVidGerson
Content Moderator and Customer Service Agent with diverse communication skills
Contact
Bucaramanga, Santander Department, Colombia
Available on CazVid
Competencies
Content ModerationIntermediate
Reviewed and managed user-generated content to ensure compliance with platform policies.
Bilingual CommunicationIntermediate
Handled customer inquiries and support in both English and another language, ensuring clear communication.
Customer ServiceIntermediate
Provided assistance to customers via phone, resolving issues and maintaining client satisfaction.
AdaptabilityBeginner
Demonstrated flexibility in roles across different companies and responsibilities.
Working Under PressureBeginner
Managed multiple tasks efficiently in fast-paced environments.
Education
Degree in Humanities
Didactic Institute Andres Bello
SENIOR TECHNICIAN IN RESOURCES & HUMAN TALENT
Universitary School Francisco de Miranda
Summary
Dedicated content moderator and bilingual customer support professional with experience in content management and client interaction.
Key Achievements
- Gained experience in content moderation at Linduu.es
- Provided bilingual customer support at Accedo Technologies
- Delivered bilingual customer assistance at Concentrix
Experience
Content Moderator
Linduu.es
2017 - 2019
Bilingual customer service phone agent
Accedo Technologies
2021 - 2023
Bilingual customer service phone agent
Concentrix
2023 - 2025
Skills
Content ModerationBilingual CommunicationCustomer ServiceAdaptabilityWorking Under Pressure
Published on CazVid - Jul 3, 2025