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Gian
Collections Credit Specialist
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Competencies
Experiencia demostrada en Customer and user support.
Experiencia demostrada en Issue investigation and follow-up.
Experiencia demostrada en Account and billing issue resolution.
Experiencia demostrada en Process coordination and escalation.
Experiencia demostrada en CRM and internal business systems.
Education
Languages
Summary
Collections Credit Specialist buscando nuevas oportunidades
Experience
Collections Credit Specialist
Supported customers with account questions, payment follow-up, and resolution of account-related issues.. Used internal CRM systems to maintain accurate account information and document customer interactions.. Investigated outstanding balances, coordinated payment arrangements, and followed established procedures.. Communicated clearly with customers in a high-volume environment while working toward performance targets.
Sales Clerk
Assisted customers, clarified needs, and resolved routine questions in a fast-paced environment.. Supported store operations, product organization, and customer-facing processes.
Store Administrator
Managed appointments, calendars, confirmations, and rescheduling using digital tools.. Maintained organized customer information and coordinated communication before and after services.
Founder & Client Solutions
Worked with client needs related to websites, digital solutions, and automation concepts.. Helped communicate business requirements for software-related projects, including customer management and reporting workflows.. Built familiarity with how digital tools and software solutions can support business processes.