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Gillermo

Customer Service Representative with 5+ years in tourism and communications

Video resume

Customer Service Representative
Guillermo Isaac Zapata C.nActor for Radio, Theater and TV, Universidad de Panamá. MAC on Bilingual Education from The University of Washington, 1981... nTA on Publications Production, Edmonds Comunity College, 1989nWork Experience in the Last 5 years in Panama:nTourist Guiden@ Tourism Full ServicesnPicking up tourists @ the Airport, Take them to the hotel, then on tours, according to their interests or business' meetings, then to the hotel and then, back to the Airport...Also Office Tasks

Contact

Panamá, Panamá, Panamá
Open to remote
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Competencies

Customer ServiceIntermediate

Managed client interactions effectively through personalized tourism services and support.

Communication SkillsAdvanced

Utilized media and acting experience to facilitate clear and positive communication.

Tourism OperationsIntermediate

Organized and executed airport transfers and personalized tours based on client preferences.

Office TasksBeginner

Performed administrative duties related to tourism services and client coordination.

Summary

Experienced in client interaction, travel coordination, and media communication, seeking to leverage diverse skills in a customer service role.

Key Achievements

  • Provided airport pickup, personalized tours, and office support to enhance client experience.
  • Leveraged acting and broadcasting background to improve communication skills and customer interactions.
  • Gained diverse experience in tourism, media, and education, demonstrating versatile professional growth.

Skills

Customer ServiceCommunication SkillsTourism OperationsOffice Tasks
Published on CazVid - Jul 3, 2025
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