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Giovanni
Customer Service Specialist with 10+ years in call center industry
Video resume
Customer representative
I have experience in the callcenter industry for 10 years, previous jobs was Walmart, Target, Quicken and Simplifi
Contact
Guate, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support and technical assistance in a call center environment, ensuring client satisfaction.
Technical SupportIntermediate
Assisted customers with technical issues related to financial applications like Quicken.
Sales SupportIntermediate
Handled sales inquiries and supported product promotion during customer interactions.
Financial Application KnowledgeBeginner
Gained familiarity with financial management tools and applications such as Quicken.
Communication SkillsAdvanced
Effectively communicated complex technical information to customers in a clear and professional manner.
Summary
Experienced call center agent with over a decade in customer support, technical assistance, and sales, specialized in financial applications.
Key Achievements
- Secured diverse roles in customer support, technical assistance, and sales for over a year at Quicken.
- Gained experience through employment at reputable companies including Walmart, Target, Quicken, and Simplifi.
- Developed proficiency in managing financial applications and customer interactions across multiple organizations.
Skills
Customer ServiceTechnical SupportSales SupportFinancial Application KnowledgeCommunication Skills
Published on CazVid - Jul 3, 2025