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Giovanny

Customer Service Specialist with multilingual communication skills and client support expertise

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Barranquilla, Atlántico, Colombia
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Competencies

CommunicationAdvanced

Effectively communicates with patients and clients in fast-paced environments, fluent in English and Spanish.

Problem SolvingAdvanced

Addresses and resolves client issues efficiently to maintain high service standards.

Customer SupportAdvanced

Provides support and assistance to patients and clients, managing inquiries and appointments.

Multilingual CommunicationAdvanced

Handles inbound and outbound calls fluently in English and Spanish, ensuring empathetic communication.

Education

Technologist
Servicio Nacional de Aprendizaje - SENA
Completed 2024

Languages

SpanishNative
EnglishB2

Summary

Experienced in patient and client support within medical environments, fluent in English and Spanish, with strong communication and problem-solving skills.

Key Achievements

  • Provided support in a fast-paced medical environment, improving patient experience
  • Handled bilingual inbound and outbound calls, ensuring clear communication
  • Resolved issues efficiently, contributing to high service standards and client loyalty

Experience

Costumer Service

Atlantic Quantum Innovations
May 2024 - August 2025

Provided support in a fast-paced medical environment, assisting patients and clients with inquiries, appointments, and service coordination., Handled inbound and outbound calls fluently in both English and Spanish, ensuring clear and empathetic communication across diverse populations., Resolved...

Skills

CommunicationProblem SolvingCustomer SupportMultilingual Communication
Published on CazVid - May 17, 2026
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