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Gisele
Administrative Assistant / Sales Associate
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Competencies
Demonstrated experience with Administrative & Operations Management.
Demonstrated experience with Financial Control.
Demonstrated experience with Bookkeeping.
Demonstrated experience with Payroll.
Demonstrated experience with Customer Service.
Education
Languages
Summary
Administrative Assistant / Sales Associate open to new opportunities
Experience
Administrative Assistant / Sales Associate
Perform cross-functional responsibilities across administrative, financial, marketing, and sales operations.. Manage QuickBooks, including customer invoicing, accounts receivable, payroll processing, and financial reporting.. Provide direct support to the business owner, assisting with strategic planning, workflow organization, and operational efficiency.. Develop and execute marketing initiatives, including social media content for Facebook and Instagram, paid advertising campaigns, and email marketing via Mailchimp.. Drive sales through proactive phone and text outreach, focusing on lead conversion, service upselling, and long-term client retention.
Administrative Assistant
Supported import and export operations for a men’s apparel company, coordinating shipments from China to the United States.. Prepared, reviewed, and organized documentation required for container clearance at the port, including arrivals and departures.. Created and managed order batches for dispatch and verified order accuracy upon receipt.. Monitored incoming orders and inventory through the Amazon platform, ensuring timely processing and fulfillment.
Administrative Assistant
Supported import and export operations by preparing invoices, packing lists, and maintaining customer and supplier records in QuickBooks.. Organized and managed complete import/export documentation, including AWB, invoices, packing lists, inspection certificates, and certificates of origin.. Coordinated with freight forwarders, customs brokers, and carriers to track air and ocean shipments and ensure timely cargo release.
Business Owner
Founded and operated a residential cleaning business, overseeing all aspects of daily operations.. Managed scheduling, staffing, customer relationships, billing, and service quality.. Developed leadership, planning, time management, and team supervision skills.
Treasurer
Managed all financial activities, including income, expenses, payroll, assets, investments, and bill payments.. Maintained accurate financial records using QuickBooks and Excel, ensuring transparency, compliance, and accountability.
Operations Assistant / Customer Service
Built and maintained strong relationships with individual and business clients.. Assisted customers with account inquiries, issue resolution, and banking solutions.. Supported credit analysis and approval processes for personal, commercial, and real estate loans.. Actively networked within the community to attract and retain new clients.