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Giselle

Logistics & Operations Professional with 15+ years of communication expertise

Video resume

Logistics & Operations Professional with 15+ years of communication expertise
Please record a video speaking in English about your experience.

Contact

La Paz, La Paz Department, Bolivia
Open to remote
Available on CazVid
Contact via CazVid

Competencies

Project CoordinationAdvanced

Led logistics, event planning, and project management across various roles including hospital projects and event organization.

Customer ServiceAdvanced

Provided customer support in roles at Royal Caribbean and Amaszonas Airline, ensuring quality service and operational efficiency.

Communication & Public RelationsExpert

Developed communication materials, managed media relations, and executed corporate image launches for multiple organizations.

Technical Support & Cloud ComputingIntermediate

Provided technical assistance for mobile providers and managed AWS cloud solutions, including onboarding of companies.

Language ProficiencyExpert

Experience in English instruction, simultaneous interpretation, and translation services for government and corporate clients.

Education

Licenciada en Ciencias de la Comunicación Social
Universidad Católica Boliviana (UCB)
Administración Turística y Boletaje Internacional
Centro de Estudios Computacionales (CEC)
Diplomado en Relaciones Públicas
Universidad del Valle (UNIVALLE)
Bachiller en Humanidades
Colegio “Loreto”

Languages

InglésC1
AlemánB1
EspañolLengua Madre

Summary

Multifaceted professional with over 15 years in logistics, communications, public relations, and technical support, experienced in project management, customer service, and cloud solutions.

Key Achievements

  • Managed onboarding of Bolivian companies to AWS Cloud via the AWS Advanced Partner program at Morris & Ospazo.
  • Delivered a 7-week English program at Universidad Real, covering Elementary 1 and Intermediate 1 levels.
  • Organized social and corporate events and developed communication materials at Magikattering and CIESS Econométrica Consulting.

Experience

ACCOUNT MANAGER – REPRESENTATIVE FOR BOLIVIA

MORRIS & OPAZO
Current

Responsible for onboarding Bolivian companies to Amazon Web Services Cloud through the AWS Advanced Partner program.

SENIOR ASSISTANT

VAMED ENGINEERING GMBH – BOLIVIA BRANCH
2017 - 2023

Responsible for internal and external communications; creation of communication materials., Logistical support for the advertising and Purchasing departments, comparative charts, and preparation of informational documents in English and Spanish.

EMERGENCY OPERATOR

MY FULL ASSIST – ROYAL CARIBBEAN
2012 - 2016

Sales of MFA Traveler Card and customer service for emergency solutions; presence at international fairs and travel agency events.

EXECUTIVE ASSISTANT

APIA XXI ENGINEERS AND ARCHITECTS – BOLIVIA S.R.L.
2009 - 2012

Responsible for organization, administration, and document filing., Creation of brochures and bulletins for the Autonomous Municipal Governments of El Alto and La Paz.

ENGLISH INSTRUCTOR

UNIVERSIDAD REAL
2009 - 2010

Delivered a 7-week program, Elementary 1 and Intermediate 1 levels.

SOCIAL COMMUNICATOR

CIESS ECONOMÉTRICA CONSULTING
2008 - 2009

Consulting firm led by the Superintendent of Companies and the Vice Minister of Science and Economy of Bolivia., Corporate image launch for the company.

SIMULTANEOUS INTERPRETER

NATIONAL CIVIL SERVICE AUTHORITY – SNAP
2008

Interpreter and simultaneous translator for Ministers and Directors of SNAP for the Disability Inclusion Program in Bolivia.

HIGH SCHOOL ENGLISH TEACHER

Loretto School
2008 - 2009

Homeroom teacher for the 2008 graduating class (2008–2009)., English instruction at secondary level.

TECHNICAL SUPPORT OPERATOR

BTO Technology Outsourcing Solutions
2006 - 2008

Technical assistance for two U.S. mobile providers—Tracfone and Net10.

COMMUNICATIONS ASSOCIATE

Cook & Table – Alicia Vidal Ricalde
2006 - 2007

Creation of press materials, design and layout of recipe booklets, coordination with chefs and kitchen staff, media relations, and publicity.

Skills

Project CoordinationCustomer ServiceCommunication & Public RelationsTechnical Support & Cloud ComputingLanguage Proficiency
Published on CazVid - May 17, 2026
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