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Gladys

Sales & Quality Assurance Specialist with diverse communication skills

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San Pedro Sula, Cortés Department, Honduras
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Competencies

Customer ServiceIntermediate

Handled customer interactions and support tasks in sales and service roles.

Quality AssuranceIntermediate

Conducted quality analysis to ensure standards in customer service and sales.

Communication & Language ToolsIntermediate

Utilized editing, video, photo, and vector software to create and refine content.

Microsoft Office SkillsAdvanced

Proficient with all MS Office tools for document creation and data management.

Education

SCHOOL AND INSTITUTE REAL AMERICANA
Completed 2014
Junior year
Completed 2015
Senior year
Completed 2016
Completed 2019

Languages

Spanishnative
English100%

Summary

Versatile sales and quality assurance professional with experience in customer support, content editing, and quality analysis across diverse domains.

Key Achievements

  • Sold GREYHOUND campaign services as a Sales Agent
  • Provided customer service support for 5 months
  • Performed quality analysis for nearly 2 years

Experience

Sales Agent and Quality Assurance Agent

Allied Global
2016-2019

Sales agent for the GREYHOUND campaign for 5 months., Customer service agent for 5 months., Quality analyst for approximately 1 year 10 months.

Skills

Customer ServiceQuality AssuranceCommunication & Language ToolsMicrosoft Office Skills
Published on CazVid - Jul 3, 2025
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