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Gloria

Customer Service & Education professional with diverse experience

Contact

Colombia, Huila Department, Colombia
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Competencies

Customer ServiceIntermediate

Utilized communication and problem-solving skills to assist customers and resolve issues across various roles.

TeachingBeginner

Conducted lessons for multiple elementary grades during a substitute teaching assignment.

TranslationIntermediate

Supported medical personnel and patients by translating communication to ensure understanding.

SalesBeginner

Handled product sales in a retail environment, engaging with customers and managing transactions.

Education

Primary
Instituto Técnico y Académico de Formación Scout José Martí
2005
High School
Instituto Técnico y Académico de Formación Scout José Martí
Completed 2011
Instituto Lenguas Extranjeras USCO
Completed 2016

Languages

EnglishB2

Summary

Experienced in customer support, teaching, and translation with a history of roles across sales, education, and medical communication.

Key Achievements

  • Taught multiple grade levels during short-term replacement, demonstrating adaptability.
  • Provided multilingual translation support, facilitating communication between medical staff and patients.
  • Served as a sales associate handling diverse product lines and customer interactions.

Experience

Saleswoman

Variedades Nataly
2015 - None

Sale all the things that you need to make necklaces, handles and earrings., Shift from 8am to 5pm

Teacher

Farallones School
2017 - None

Teaching while doing vacation replacement for a month, taught classes to first, second, third, fourth and fifth grades.

Volunteer Translator

Campaign Healing the Children
2017 - 2019

Helping both doctors and patients communicate their doubts and explanations about the medical procedures that were going to be practiced.

Customer service agent

Teleperformance
2020 - May 2022

Providing information, helping members to solve their issues and doubts and scheduling appointments.

Customer service agent

24/7 in Touch
2021 - July 2022

Providing information about the product and helping customers to solve their issues with the product.

Skills

Customer ServiceTeachingTranslationSales
Published on CazVid - Jul 3, 2025
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