This is my profileContact via CazVidGloria
Customer Service Representative
Contact
San Salvador, San Salvador Department, El Salvador
Available on CazVid
Competencies
Project ManagementAvanzado
Managed construction projects from inception to completion, coordinating teams and resources.
Budgeting & Cost ControlIntermedio
Prepared and monitored project budgets, ensuring cost-effective resource allocation.
Team LeadershipAvanzado
Led multidisciplinary teams to achieve project milestones on schedule.
Stakeholder CommunicationIntermedio
Maintained clear communication channels between clients, contractors, and suppliers.
Risk ManagementIntermedio
Identified potential project risks and implemented mitigation strategies.
Education
Master degree
University of El Salvador
Modern Languages, English and French
University of El Salvador
Completed 2014
General baccalaureate
Instituto Nacional “General Francisco Menéndez”
Completed 2006
Centro Escolar Católico “Monseñor Esteban Alliet”
Completed 2004
Summary
Experienced project manager specializing in construction projects with a track record of successful project delivery.
Key Achievements
- Led multiple large-scale construction projects, ensuring timely delivery and quality standards.
- Developed project timelines, budgets, and scope coordination in interdisciplinary teams.
- Enhanced project efficiency through process improvements and stakeholder communication.
Experience
Customer Service Representative
Telus International
July 2023 - up to day
Customer Service representative
Sykes El Salvador Limitada
February 2020 - May 2023
Customer Service representative
Teleperformance
October 2014 - September 2019
Customer Service representative
Focus
February 2014 - May 2014
English and French teacher
Centro de Lengua y Cultura
June 2011 - March 2013
Skills
Project ManagementBudgeting & Cost ControlTeam LeadershipStakeholder CommunicationRisk Management
Published on CazVid - May 17, 2026