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Genesis
Customer Service & Data Management Professional with diverse experience
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Competencies
Assisted and resolved customer inquiries across communication channels.
Managed product presentation on digital platforms and optimized visual content.
Managed client appointments and coordinated routes to ensure efficient service.
Utilized assertive communication and teamwork in various roles to enhance customer interactions.
Proficient in Microsoft Office for data management, content coordination, and communication.
Education
Languages
Summary
Experienced professional with a background in customer support, digital content management, and route coordination, demonstrating strong communication and technical skills.
Key Achievements
- Managed customer inquiries and provided product guidance at Pappaterra Radio Motors
- Coordinated digital promotions and optimized visual content at MKF Collection
- Handled client appointments and coordinated routes for timely service at Trusted Air Cleaning
Experience
Customer Service
Assisted and resolved customer inquiries, Managed communications through various channels, Provided guidance on products and services
Data Entry & Account Manager
Coordinated and managed promotions, Ensured accurate product presentation on digital platforms, Optimized visual content and monitored strategies to maximize brand visibility and performance
Dispatcher
Managing client appointments and schedules, Coordinating routes, Providing direct support to technicians and managers, Efficiently resolving issues to ensure seamless and timely service