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Gonza
Administrador de empresas
Contact
Competencies
Experiencia demostrada en WhatsApp Business (labels, quick replies, groups, broadcasts).
Experiencia demostrada en Instagram DMs.
Experiencia demostrada en Phone.
Experiencia demostrada en B2C and B2B sales.
Experiencia demostrada en Chat-based closing.
Education
Languages
Summary
Administrador de empresas buscando nuevas oportunidades
Experience
Director / Business Owner — Sales, Customer Service & Operations
Own the WhatsApp Business line in Spanish and Portuguese: answer inquiries, close sales in chat and follow up while leads are warm.. Run a structured sales flow: present plans → client chooses → create account in the CRM/app → collect payment → book onboarding evaluation.. Design and execute retention and win-back campaigns: daily outreach to at-risk members (30+ days inactive), renewal campaigns ahead of expiry and re-engagement sequences for former clients.. Collect and verify payments, log every contact in the CRM and report campaign results weekly.
Owner — Sales & Customer Service
Sell printing and graphic services to businesses: prospecting, quotes, negotiation and closing, through delivery and payment.. Build long-term relationships with business clients and manage follow-up for repeat sales.
Co-founder · Creative Director & Marketing
Lead branding, social content and campaigns to promote events and sell tickets.. Manage audience communication and sales inquiries through social media and WhatsApp.
Founder — AI Agents & Automation
Train AI agents for companies to handle WhatsApp customer service and sales: build the knowledge base, define tone and sales scripts, test and refine responses.. Design follow-up and automation systems so businesses respond faster and recover more leads.