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Customer Service & Cash Handling Specialist at Tictacbets
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Competencies
Skilled in engaging customers, addressing inquiries, and ensuring a positive experience.
Experienced in managing cash flows, processing payments, and balancing tills accurately.
Effective verbal and written communication tailored to diverse customer needs.
Capable of prioritizing tasks and managing multiple responsibilities efficiently.
Education
Languages
Summary
Motivated and detail-oriented professional with hands-on experience in customer service, cash handling, and operations within betting and retail environments. Proven ability to ensure accuracy, efficiency, and excellent customer interactions.
Key Achievements
- Streamlined betting terminal operations, improving efficiency and customer experience
- Accurately managed cash flow and payouts, minimizing errors and ensuring transparency
- Maintained a clean and organized work environment, enhancing overall store presentation
Experience
Cashier
Greeting customers, taking money and accepting bets.. Updated the display board that show current betting opportunities.. Overseeing the betting terminals.. Keeping the counter area clean and tidy.. Dealing with customers in a socially responsible way.. Being alert to any potential fraud, underage gambling or other illegal activity and taking action to prevent it.
Payout clerk
Collecting float from the office to issue out to the winning customers.. Making payments to those who won.. Monitoring the amount of money placed on bets.. Re betting the winning tickets for customers whom will want to re-bet.. Balancing the taking at the end of the day.
Child Care Provider
Cared for children from age 2-3 years, preparing meals, fed, bathed children, coordinate and facilitate activities.