Experienced in customer relations, data management, and technical support across diverse industries. Skilled in communication, problem-solving, and data analysis tools like Power BI and MySQL.
Handled customer inquiries and issues across multiple roles, demonstrating strong communication skills.
Drafted, inserted, and updated databases, supporting data accuracy and operational needs.
Proficient in MySQL, Power BI, Office 365, and Web Pages Designer for data analysis and web content creation.
Effective in active listening and clear communication, enhancing customer interactions.
Concentrix
Guide people through the process of getting insurance, Solve customer doubts and issues
CCD
Setting appointments for elder people
Hershey Lodge
IAD
Drafting and inserting data, Customer services, Technical support, Equipment maintenance
Grupo Punta Cana
Drafting and updating of database, Customer services
High School Technician
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Adapted to varied roles in customer service, technical support, and data management environments.
