Project Manager with 10+ years of experience in technology sector
Led project planning, execution, and delivery across diverse initiatives.
Facilitated communication between clients, teams, and senior management to align project expectations.
Applied Agile principles to improve project adaptability and team collaboration.
Identified potential risks and developed mitigation strategies for multiple projects.
Experienced project manager specialized in leading cross-functional teams to deliver complex technology projects on time and within scope.
I taught English classes to people of all ages.
Managed customer inquiries, resolved issues, and ensured satisfaction., Provided timely and efficient solutions to service-related problems.
Provided exceptional customer support in a fast-paced environment., Managed inbound and outbound calls, addressing client needs and inquiries., Ensured clients were satisfied with service and followed up when needed.