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Gustavo
Customer Service Representative with strong problem resolution skills
Video resume
Customer service representative
I am 32 years old. Living in this beautiful city Medellín. I want to work in any American company that can provide a good contract where I can earn up to [contact hidden] per month. I am really proactive, I have good listening and I have the ability to resolve issues really fast. If you put yourself in someone's else shoes, you'll be able to feel and manage the inconvenient in a better way.
Contact
Medellín, Departamento de Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided effective assistance and issue resolution to customers, ensuring positive experiences.
Active ListeningIntermediate
Utilized strong listening skills to understand customer needs and respond appropriately.
Issue ResolutionIntermediate
Quickly identified and resolved customer problems to enhance service quality.
Empathy and CommunicationIntermediate
Put himself in customers' shoes to better manage inconveniences and improve communication.
Summary
Experienced customer service representative with a proactive attitude and excellent listening skills, dedicated to resolving client issues efficiently.
Key Achievements
- Demonstrated proactive customer service approach and active listening skills.
- Displayed ability to resolve issues quickly, enhancing customer satisfaction.
- Expressed readiness to adapt to diverse company environments and contractual opportunities.
Skills
Customer ServiceActive ListeningIssue ResolutionEmpathy and Communication
Published on CazVid - Jul 3, 2025