This is my profileContact via CazVidHamilton
Logistics & Operations Specialist with 5+ years in supply chain management
Contact
Competencies
Applied tracking systems and logistics procedures to monitor shipments and improve delivery performance.
Provided customer support related to delivery statuses and issue resolution.
Managed insurance billing, claims submissions, and denials, ensuring proper reimbursement.
Resolved hardware issues and supported IT infrastructure in operational settings.
Effectively coordinated with vendors and internal teams while managing multiple responsibilities.
Education
Summary
Experienced specialist with a focus on supply chain logistics, client support, and claims management, dedicated to streamlining operations and ensuring customer satisfaction.
Key Achievements
- Managed shipment tracking and track and trace monitoring for Walmart accounts, ensuring timely delivery.
- Coordinated carrier and dock appointments, improving logistical efficiency.
- Handled clinical denial management and claims follow-up, reducing approval delays.
Experience
Core Operations Specialist
Shipment tracking & Track and Trace monitoring, Carrier and dock appointment scheduling, Vendor coordination & escalation management, Delivery exception resolution, On-time performance (OTD) assurance
Dispatcher
Route monitoring & daily trip validation, Track & Trace execution and updates, Customer service & delivery status support
Revenue Cycle Specialist | Denials Management & Insurance Billing
Eligibility verification & benefits validation, Medical insurance billing & claims submission, Clinical denial management & appeals processing, Claim follow-up & AR resolution, Payment posting & reconciliation