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Harold
Customer Service Specialist with 10 years of diverse support experience
Video resume
Customer Service Specialist
I have been working in the customer service area for almost a decade, I have experience in multiple support areas such as medical billing, tech support, sales, staff duties such a QA, Team Lead, Floor Supervisor. I have a strong sense of commitment and responsibility always willing to deliver my best in a daily basis. nnRegards.
Contact
Panama City, Panamá, Panama
Open to remote
Available on CazVid
Competencies
Customer SupportExpert
Provided support in medical billing, tech support, and general customer service, ensuring client satisfaction.
Team LeadershipIntermediate
Led support teams and supervised floor operations to maintain service standards.
Healthcare & Medical BillingAdvanced
Handled medical billing and healthcare support, managing patient and client inquiries.
Quality AssuranceIntermediate
Participated in QA processes to improve service quality and compliance.
Summary
Experienced customer service specialist with a decade of support expertise across healthcare, tech, and sales sectors.
Key Achievements
- Gained extensive experience across multiple support areas including medical billing, tech support, and sales
- Assumed roles of QA, Team Lead, and Floor Supervisor, demonstrating role progression and leadership
- Consistently maintained strong commitment and responsibility in daily support functions
Skills
Customer SupportTeam LeadershipHealthcare & Medical BillingQuality Assurance
Published on CazVid - Jul 3, 2025