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Hassan
Customer Service Specialist with 3 Years Experience in Telecommunications & Retail
Video resume
Customer service specialist
Customer service specialist
Contact
Venustiano Carranza, Mexico City, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Managed inbound customer calls, addressing inquiries and resolving issues effectively.
Communication SkillsAdvanced
Provided clear, professional communication with clients over phone and other channels.
Collections & Payment ProcessingIntermediate
Handled collection processes and follow-up payments for clients.
Multi-Platform SupportIntermediate
Worked across multiple brands and customer service platforms to support diverse customer needs.
Summary
Experienced customer service specialist with over three years of experience in telecommunications and retail industries, skilled in communication, problem solving, and client support.
Key Achievements
- Gained extensive customer interaction experience across multiple brands including Grubhub, Home Depot, AT&T, and Allstate.
- Handled diverse customer service responsibilities, including taking phone calls and collections.
- Contributed to customer satisfaction and issue resolution through direct communication.
Skills
Customer ServiceCommunication SkillsCollections & Payment ProcessingMulti-Platform Support
Published on CazVid - Jul 3, 2025