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Hector
Call Center Agent with 6 years of experience in medical and sales support
Video resume
Call center agent
6 years of experience with American based companies, mainly related to the medical field and customer service. Also worked as a trainer for sales agents at US
Contact
Caracas, Distrito Federal, Venezuela
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered high-quality support to patients and customers in a medical and corporate environment
Medical Office AssistanceIntermediate
Managed appointment scheduling and patient communication for medical practices
Sales Support & TrainingIntermediate
Supported sales activities and trained new sales agents to improve team performance
Communication SkillsAdvanced
Effectively communicated with patients and team members in a bilingual environment
Summary
Experienced call center agent with a focus on medical customer service and sales support, equipped with training expertise.
Key Achievements
- Worked as a call center agent, assisting patients and managing appointment scheduling for medical practices
- Served as a sales agent for an American company, supporting customer engagement
- Trained new sales agents, developing training procedures and onboarding processes
Skills
Customer ServiceMedical Office AssistanceSales Support & TrainingCommunication Skills
Published on CazVid - Jul 3, 2025