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Data Analyst with 3 years in financial services and insights
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Competencies
Performed complex data analysis using statistical tools and visualization techniques.
Queried and managed databases to extract relevant business insights.
Created detailed reports, pivot tables, and macros for data manipulation.
Presented insights and recommendations clearly to non-technical stakeholders.
Education
Summary
Analytical professional specializing in extracting insights from large datasets to support strategic decisions within the financial industry.
Key Achievements
- Developed and maintained dashboards to monitor key performance metrics
- Analyzed large datasets to identify trends and patterns for strategic decision-making
- Collaborated with cross-functional teams to streamline data collection processes
Experience
Bilingual Customer Service Representative
Checking on the shipments and purchases made by the clients, Processing orders for the client or helping them along the way to complete the transaction.
Bilingual Interpreter/Translator
Translating English to Spanish and vice versa, Clarifying unknown terms to the Client or the customer, Maintaining neutrality and transparency and being accurate with the information provided, Working for many industries; customer service, purchasing and post shipment services, emergency services, as well as medical diagnosis, prescriptions, appointments, explanation of surgical procedures and medicine dosages.
Quality Assurance
Reviewing the work from my peers, Final revision of quality before it gets sent to the client, Receiving texts in English that needed translation, processing and labeling, Reporting and correcting mistakes in previous labeling, Constantly updating the parameters for each label after changes to the instructions or new ones are made in discussion groups directly with the client.