Asdrual - Risk Assessor with 5+ years of experience in customer service and analytics

Provided exceptional customer service to maximize satisfaction and retention.

Identified sales opportunities and analyzed portfolio requirements in a risk management context.

Resolved complex electronic and technical issues related to mobile and electronic systems.

Utilized bilingual skills to communicate effectively with students, families, and clients.

Worked to ensure a positive and hassle-free customer experience., Identified and maximized sales opportunities, and increased customer retention rates., Maintained up-to-date knowledge of all retail promotions., Worked productively with Product Team to understand requirements and business specifications around Portfolio Management, Analytics and Risk.

Settled any customer disputes in a professional and pleasant manner., Brought forth excellent customer service skills and a commitment to customer satisfaction., Worked to achieve high customer satisfaction rates by providing optimal customer service.

Utilized excellent English and Spanish speaking skills., Monitored student progress and performance, and maintained meticulous documentation for each student., Assessed the needs of students and modified teaching style and lesson plans to accommodate different learning needs., Taught students with various learning needs and helped them achieve their greatest potential., Communicated with students and families of students in a professional manner., Graded tests and exams using accurate answer keys., Designed and implemented effective organizational systems to document student learning.