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Henry
BPO Agent with 7+ years of customer service, sales, collection & retention
Video resume
Bpo Agent
I have more that 7 years in the bpo industri .expirience in customer service sales collection and retention
Contact
Concord, North Carolina, United States
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and provided support in a BPO environment.
Collections & RetentionIntermediate
Managed customer accounts to collect payments and retain clients effectively.
SalesIntermediate
Conducted sales activities, engaging clients and promoting products/services.
Communication SkillsIntermediate
Effectively communicated with clients via calls, providing information and resolving issues.
Summary
Experienced BPO agent with over 7 years specializing in customer service, sales, collections, and retention, committed to delivering quality support and fostering client relationships.
Key Achievements
- Gained comprehensive experience in customer service, sales, collections, and retention over multiple roles since 2013
- Progressed from Customer Service Representative to handling collections, retention, and sales roles
- Accumulated over 7 years of industry experience working in the BPO sector
Skills
Customer ServiceCollections & RetentionSalesCommunication Skills
Published on CazVid - Jul 3, 2025