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Henry

Customer Service and Leadership Professional with Over 20 Years of Diverse Experience

Contact

Mazatlán, Sinaloa, Mexico
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Competencies

Customer ServiceAdvanced

Skilled in addressing customer needs, resolving issues, and ensuring positive experiences.

Leadership & SupervisionIntermediate

Experienced in managing teams, coordinating tasks, and maintaining operational standards.

CommunicationAdvanced

Effective in conveying information clearly across diverse audiences, including students and clients.

Office Software (Word, Excel, PowerPoint)Intermediate

Proficient in creating reports, presentations, and managing data for various professional needs.

Education

Aspen Elementary School
Completed 1995
Evanston Middle School
Completed 1998
Evanston High School
Completed 2002

Languages

EnglishC2
Spanish

Summary

Dedicated professional with over two decades of experience across hospitality, education, sales, and leadership roles. Proven ability to adapt, lead teams, and deliver excellent service in dynamic environments.

Key Achievements

  • Led teams effectively in hospitality and service industries, enhancing customer satisfaction.
  • Managed kitchen operations, ensuring quality and efficiency at Flying J Maintenance.
  • Developed strong communication skills through extensive teaching and training roles.
  • Established and maintained multiple roles in sales, customer service, and administrative functions.

Experience

Kitchen Manager

FLYING J MAINTENANCE
1998 - 2001

SUPERVISOR

TRI-STAR CONTRACTORS (OIL Fields)
2001 - 2001

English Teacher

Ovidio Decroly Bilingual Institute
2001 - 2001

English Teacher

Focus Idiomas
2001 - 2001

English Teacher

Links Language Institute
2001 - 2001

English Teacher

Harmon Hall
2001 - 2001

Bartender

Oma Premium Lounge (Culiacán International Airport)
2001 - 2001

English Teacher

SEP English Program in Schools
2001 - 2001
Small Business Owner
2001 - Present

English Teacher

Learn English Consultants
2001 - 2001

Customer Service

Marriott Hotel
2001 - 2001

Leads Agent

Perfect Storm Leads
2001 - 2001

Transfer Agent

Autopro
2001 - 2001

Sales Agent

Tax Recovery
2001 - 2001

Leads Agent

Northwest Builders
2001 - Present

Skills

Customer ServiceLeadership & SupervisionCommunicationOffice Software (Word, Excel, PowerPoint)
Published on CazVid - Jun 2, 2026
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