This is my profileContact via CazVidHenry
Data Analyst with 4 years of experience in financial services
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Competencies
Applied statistical tools and techniques to analyze large datasets and generate insights.
Utilized SQL for querying databases and managing data to support reporting needs.
Created complex spreadsheets, pivot tables, and macros to facilitate data reporting and analysis.
Designed dashboards and reports using tools like Tableau to communicate data insights effectively.
Education
Summary
Dedicated Data Analyst with 4 years of experience specializing in financial data management, reporting, and visualization. Proven ability to transform data into actionable insights.
Key Achievements
- Developed comprehensive dashboards and reports to support decision-making processes.
- Streamlined data collection and validation procedures, improving data accuracy.
- Collaborated with cross-functional teams to implement data solutions enhancing operational efficiency.
Experience
Charter Up - Logics and Customer Support
Handled logistics, coordination, quoting and livetrip support
Onboarding, Prep calls, Confirmation of tech on site.
Virtual Assistant
Worked for an insurance company, reviewing legal contracts and receipting documents to start claims
Team Supervisor
In charge of the escalated calls, to take final decisions for client’s requests or issues unable to be handled by regular customer service representatives.
Customer service associate
Guarantee that product and service with a high level of professionalism is delivered to the customers of an online service store.
Tech Support Associate
Guarantee that product and service with a high level of professionalism is delivered to the customers of an online service store.
Tech Support Associate
Troubleshooting for internet service, modem network and basic customer service.