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Hernan
Customer Service Representative with experience in client support and issue resolution
Video resume
Cx service representative
Help and resolve customer concerns
Contact
Chihuahua City, Chihuahua, Mexico
Open to remote
Available on CazVid
Competencies
Customer SupportIntermediate
Assisted customers in addressing their concerns and resolving issues.
CommunicationIntermediate
Engaged with customers to understand their needs and provide clear solutions.
Problem-SolvingIntermediate
Identified root causes of customer issues and guided resolution steps.
Conflict ResolutionBeginner
Handled customer concerns to de-escalate issues and maintain positive relations.
Summary
Experienced customer service professional skilled in resolving client issues and enhancing satisfaction.
Key Achievements
- Resolved customer concerns efficiently, contributing to improved client satisfaction
- Gained experience in assisting diverse customer needs in a fast-paced environment
- Developed effective communication and problem-solving skills
Skills
Customer SupportCommunicationProblem-SolvingConflict Resolution
Published on CazVid - Jul 3, 2025