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Warehouse Manager with diverse operational & customer service experience
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Competencies
Engaged with guests and clients to maintain positive relationships and promote services.
Collaborated with team members in warehouse, customer support, and hospitality settings to achieve objectives.
Prioritized tasks and managed schedules effectively across logistics, customer service, and hospitality roles.
Supervised dispatch teams, assigned tasks, and monitored processes to ensure operational efficiency.
Communicated with clients and team members clearly to address issues and provide information.
Education
Languages
Summary
Experienced in warehouse management, client support in the CBD industry, and hospitality services, demonstrating strong leadership, communication, and teamwork skills. Adept at multitasking and optimizing operational workflows.
Key Achievements
- Managed dispatch schedules and verified product conditions at DULCES LA MOLIENDA, ensuring efficient shipping processes.
- Provided expert support and advice to foreign clients on CBD products, enhancing customer service at MEDICAL CBD.
- Interacted with international guests, handled orders, and served beverages at LA FAMILIA HOSTEL, improving guest satisfaction.
Experience
Warehouse Manager
Review dispatch schedules and prioritize orders, Verify product quantities and conditions before shipping, Assign tasks to dispatch team members, Monitor loading/unloading processes, Track shipments and update customers on delivery status, Investigate and resolve any dispatch-related issues