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Customer Service & Appointment Scheduling Specialist with Bilingual Skills
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Competencies
Handled patient inquiries and provided support in a healthcare environment.
Managed scheduling for medical and dental appointments ensuring accuracy and efficiency.
Communicated effectively with patients in both English and Spanish.
Assisted in onboarding and supporting new team members to ensure smooth integration.
Education
Languages
Summary
Bilingual customer service agent with experience in appointment scheduling and team support within healthcare settings.
Key Achievements
- Provided professional customer service to patients in a medical and dental clinic.
- Scheduled medical and dental appointments efficiently.
- Supported new agents during company integration processes.
Experience
Agente bilingüe en servicio al cliente y agendador de citas médicas
Servir y atender de manera profesional a pacientes de una clínica médica y dental., Agendar citas, tanto médicas como dentales., Manejar el producto de la campaña de forma eficiente., Soporte para nuevos agentes que se iban integrando a la empresa.