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Hugo
Logistics Coordinator with 5+ years of operations and team management
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Competencies
Utilized Excel Business Intelligence, Python, Power BI, SQL, and R for data analysis and reporting.
Supervised teams handling logistics, reimbursement, and assistance operations, ensuring performance targets are met.
Oversaw reimbursement procedures, order tracking, and loan review processes within various roles.
Communicated with customers, insurance companies, and team members about reimbursement, service requests, and operational updates.
Collaborated with finance teams, healthcare providers, and logistics departments to optimize workflows.
Education
Languages
Summary
Experienced in logistics, process management, and data analysis with a proven ability to optimize operations and supervise teams across various roles.
Key Achievements
- Led team performance and KPI analysis at LEAN SOLUTIONS GROUP.
- Managed shipment tracking and trace processes for domestic logistics.
- Reviewed client loan applications and assessed associated risks at MUNDO MUJER FOUNDATION.
Experience
Logistic Coordinator Supervisor
Responsible for the team performance, KPI ́s, Data and other indicators analysis, measuring and making the weekly reports., In charge of the Track and Trace process for shipments inside the United States and leading the team to be goal-oriented.
Reimbursement Coordinator
Responsible for verifying insurance coverage, submitting reimbursement claims, and communicating with insurance companies, customers, and some providers.
Assistance Coordinator
In charge of the reimbursement process evaluation dealing with customer requests according to the contracts and the general conditions of each service., Offer operational and clerical support to the senior coordinators, including communication with employers or clients, delegating tasks to team...
Loans Analyst
Review client applications and oversee existing loans to ensure compliance., Work closely with the team to calculate the risk involved with a specific loan and determine whether it's beneficial for the organization to provide it.
Analyst / Account Manager
Proficient in verifying billing processes through data analysis and reporting, coordinating with cross-functional teams to enhance client satisfaction and optimize procedures.