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Hugo
Customer Service Specialist with 11 years in service industry
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Competencies
Provided comprehensive support and assistance in restaurant and call center environments, ensuring customer satisfaction.
Utilized English and Spanish fluently to serve diverse customer bases effectively.
Led restaurant staff and managed team operations in a fast-paced setting.
Handled multiple roles across different service sectors, maintaining efficiency and professionalism.
Acquired extensive experience across restaurant management and call center operations over 11 years.
Summary
Experienced bilingual customer service professional with extensive background managing restaurant teams and working in call centers. Skilled in client communication, team leadership, and multitasking within fast-paced environments.
Key Achievements
- Managed restaurant operations and staff in Houston for multiple years.
- Gained diverse experience including call center roles over several years.
- Applied bilingual skills in English and Spanish to enhance customer interactions.