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Ian

Customer Service & Medical Interpreter with Bilingual Skills in Healthcare

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La Ceiba, Atlántida Department, Honduras
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Competencies

Communication SkillsAdvanced

Utilized in delivering clear and effective bilingual communication in customer service and medical interpreting roles.

Critical ThinkingIntermediate

Applied to analyze client needs and resolve issues efficiently within customer service environments.

CreativityBeginner

Demonstrated in adapting communication strategies to diverse situations.

LeadershipBeginner

Displayed through taking responsibility in interpreting roles and supporting team tasks.

BilingualExpert

Fluent in English and Spanish, facilitating effective communication in healthcare and customer service contexts.

Education

La Ceiba Bilingual School
Completed 2018
Ceutec
2021

Languages

SpanishNative
EnglishFluent

Summary

Experienced in providing bilingual communication support in healthcare and customer service sectors.

Key Achievements

  • Provided bilingual English/Spanish customer service and medical interpretation at multiple healthcare and service organizations.
  • Gained experience in health insurance sales, enhancing client communication and product explanation skills.
  • Progressed through various roles demonstrating adaptability and cross-functional communication abilities.

Experience

English/Spanish customer service and medical Interpreter

ICC
2007 - 2018

English/Spanish customer service and medical Interpreter

Levanter

Customer service agent

Alorica

Health insurance salesman

Caribbean

Medical interpreter

Globo

Skills

Communication SkillsCritical ThinkingCreativityLeadershipBilingual
Published on CazVid - Jul 3, 2025
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