Ignacio - Medical Interpreter with 3+ years of bilingual healthcare support

San Miguel de Tucumán, Tucuman, ArgentinaRemoteen

Supported scheduling workflows for various healthcare settings, including urgent care and outpatient clinics.

Consistently maintained 90%+ QA scores and a 4.8/5 client satisfaction rating in high-pressure environments.

Published on CazVidOpen to remote

Summary

Dedicated bilingual medical interpreter with over 3 years supporting healthcare providers, clinics, and hospitals. Skilled in scheduling, patient intake, and ensuring compliance with privacy standards, adept at managing multiple priorities in fast-paced environments.

Key Achievements

Handled 30+ calls per shift, providing bilingual support across diverse medical and social services, ensuring confidentiality and compliance.

Skills

Bilingual CommunicationExpert

Fluent in Spanish and English, providing clear, accurate communication between patients and healthcare providers.

Medical Scheduling & CoordinationAdvanced

Experienced in managing appointment workflows, patient intake, and provider support in medical environments.

HIPAA Compliance & Patient ConfidentialityExpert

Consistently adheres to strict privacy standards, ensuring secure handling of sensitive health information.

Technical ProficiencyAdvanced

Proficient with Microsoft Office, healthcare platforms, and telehealth systems, demonstrating strong adaptability.

Experience

Medical Interpreter / Medical VA

ICC BPO

November 2023

Provide real-time bilingual (Spanish–English) support for U.S.-based healthcare providers, clinics, hospitals, and public service agencies., Assist nurses and front-desk staff during medical appointment scheduling by accurately relaying availability, appointment details, preparation instructions,...