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Ilars

Residential Support Manager (House Parent)

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Vancouver, Washington, United States
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Competencies

Effective communicationExpert

Used in multiple roles for client interaction, team collaboration, and documentation.

Crisis managementAdvanced

Applied in healthcare and support roles to handle emergency situations professionally.

Support group facilitationIntermediate

Facilitated support groups addressing coping topics in behavioral health environments.

Microsoft Office SuiteExpert

Utilized for documentation, reports, and administrative tasks across roles.

Patient careAdvanced

Performed in healthcare settings to monitor and support patient well-being.

Education

Phlebotomy Certification
Phlebotomy Learning Center of Las Vegas
Completed In progress
Bachelor of Science
Western Governors University
Completed In progress
Health & Human Services
University of Phoenix

Summary

Experienced in youth support management, personal care, and mental health facilitation, with a focus on client well-being and program development.

Key Achievements

  • Supported and coached youth care staff through policy enforcement and training
  • Provided emotional and social support to clients as a Personal Care Attendant
  • Managed case loads and facilitated support groups in mental health settings

Experience

Residential Support Manager (House Parent)

Nevada Partnership for Homeless Youth
December 2011 - June 2016

Assist Program Director with development and consistent enforcement of Youth Care Policies & Procedures., Provides support to develop and coach House Parents through weekly consultation, observations, feedback, program reviews, medication needs, and staff team meetings., Ensure all end of...

Personal Care Attendant

Absolute Home Healthcare
August 2011 - Current

Emphatically provides emotional and social support to clients., Documents patient status and reports patient complaints to the case manager; completing clinical documentation in accordance with agency guidelines.

Assistant Counselor

WestCare- Nevada
May 2008 - August 2010

Cultivates positive relationships with industry professionals and community associations., Facilitates support groups that addressed relevant coping topics., Managed a caseload of 15+ clients at any given time.

Admission Associate

Las Vegas Recovery Center
December 2005 - March 2008

Coordinating admission for all individuals requiring in patient service via phone inquiries or on-site assessment, after business hours., Seamlessly aided individuals in crisis coordinate service; verifying all pertinent information in calm and professional manner.

Skills

Effective communicationCrisis managementSupport group facilitationMicrosoft Office SuitePatient care
Published on CazVid - May 17, 2026
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