Ilsa

Assisted individuals with housing applications, Section 8, Medicaid, and food stamp programs., Provided guidance on social services and client rights, ensuring access to necessary resources., Advocated for individuals experiencing housing challenges by offering support, referrals, and documentation assistance., Conducted informal counseling and empowerment sessions to help families navigate their options.

Employment Retention Specialist

Verified employment retention milestones for participants in HRA’s Back to Work program., Collaborated with Job Developers, Vocational Counselors, and Case Managers to assist clients., Ensured compliance with HRA guidelines, reports, and documentation processes.

Eligibility Specialist III

Interviewed clients to determine eligibility for public assistance, Medicaid, and emergency housing., Processed benefit approvals, referrals, and case documentation using HRA compliance standards., Managed referrals to appropriate agencies and housing units for clients in need.

Social Service Provider

Provided counseling and assistance to individuals with diverse housing needs., Conducted home visits and eligibility assessments for potential apartment placements., Facilitated parenting and financial literacy classes to support families in housing stability., Delivered HIV/AIDS counseling and referrals for additional community support services.

Housing Specialist

Assisted clients with Section 8 applications, Medicaid, and public assistance benefits., Provided housing and apartment placement support for families and seniors., Advocated for families to reactivate Section 8 benefits and access necessary services.