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Ilsha

Customer Support Specialist with 3 years of customer service experience

Video resume

Costumer support
I have 3 years working as customer service & customer support, my strength is that I love helping people to solve issues, I have great communication skills and am a fast learner I love challenging, am not competitive.

Contact

Managua, Managua, Nicaragua
Open to remote
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Competencies

Customer ServiceAdvanced

Provided direct assistance to customers, resolving issues and ensuring satisfaction.

Communication SkillsAdvanced

Utilized active listening and clear communication to understand and address customer needs.

Active LearningIntermediate

Quickly adapted to new information and procedures to improve support quality.

Problem SolvingIntermediate

Assisted customers in resolving issues efficiently and effectively.

Summary

Customer service and support professional with 3 years of experience passionate about helping clients and resolving issues efficiently.

Key Achievements

  • Accumulated 3 years of professional experience in customer service and support roles.
  • Consistently demonstrated strong communication skills and a customer-first attitude.
  • Developed a positive reputation for helping customers effectively solve issues and provide excellent support.

Skills

Customer ServiceCommunication SkillsActive LearningProblem Solving
Published on CazVid - Jul 3, 2025
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