Isaac - Customer Service and Tech Support Specialist with 4 years of experience
Ciudad de México, Ciudad de México, Méxicoen
Gained expertise in customer service, sales, and technical support within call centers over four years.
Developed strong rapport-building skills through empathetic communication, leveraging previous pastoral experience.
Published on CazVidVideo interview available
Summary
Experienced call center agent with four years in customer service, technical support, and sales, including leadership experience. Skilled in empathetic communication and multilingual translation.
Video Resume
Key Achievements
- Led a team as a call center team leader, demonstrating leadership and operational management
Skills
Customer ServiceAdvanced
Provided empathetic and effective customer support in call center environments.
Technical SupportIntermediate
Resolved technical issues for customers, demonstrating problem-solving abilities.
SalesIntermediate
Engaged in sales activities within call centers, enhancing communication and persuasion skills.
LeadershipBeginner
Led a team as a team leader, gaining experience in team management and supervision.
TranslationBasic
Performed real-time and text translation, supporting multilingual communication.