This is my profileContact via CazVidIsabel
Customer Service Advocate with 2+ years of client engagement
Contact
San José, San José, Costa Rica
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided responsive support via phone, email, and text to clients and students.
Agenda ManagementAdvanced
Handled scheduling and organizing meetings and appointments efficiently.
Design ToolsIntermediate
Used Canva and Procreate for creating visual content and supporting projects.
Communication SkillsAdvanced
Demonstrated strong verbal and written communication abilities in client interactions.
Empathy & Emotional IntelligenceIntermediate
Applied empathy and emotional awareness to enhance client engagement and support.
Education
High School Diploma
Languages
EnglishC1
SpanishNative
Summary
Dedicated professional skilled in client communication, agenda management, and creative support tools.
Key Achievements
- Managed client inquiries via calls, texts, and emails to ensure seamless communication
- Scheduled and coordinated meetings, maintaining organized agenda management
- Utilized design tools Canva and Procreate for creative project support
Experience
Customer Service Live Advocate
IEM - Instituto Educativo Moderno
Agenda management, Answering phone calls, Responding texts and/or emails, Arranging meetings
Skills
Customer ServiceAgenda ManagementDesign ToolsCommunication SkillsEmpathy & Emotional Intelligence
Published on CazVid - May 17, 2026